Crypto exchanges have hot wallets and cold wallets. The wallets store user secret keys as well as the exchange’s secret keys. Most of the keys are stored offline in vaults (cold wallet). A portion of the keys are stored on servers connected to the internet (hot wallet) to facilitate transactions. These servers are susceptible to a data breach just like any other hacker attack.
See CyberSecurity veteran Scott Schober share his thoughts on Blocksafe Technologies here:
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